1. Tangram Free expand_more expand_less
Tangram Free offers you (the “Customer” or “You”) its video encoding services through its
decentralized platform, using peer-to-peer technology provided by the Tangram network
members (the “Free Services”). The Free Services are offered by Tangram Technologies S.r.l.,
a limited liability company, with registered address at Via Canonica 29, Milan, Italy, registered
with the Italian trade register under the number [__________] (“Tangram” or “Us”).
Tangram Free is free of charge and no registration is required. In order to use your Free
Services, you only have to indicate your email address and consent to our Terms & Conditions
Tangram Free and our Tangram Privacy and Cookie Policy.
2. Terms & Conditions Tangram Free and Tangram Privacy & Cookie Policy expand_more expand_less
The Customer who chooses to use our Free Services is bound by our Terms & Conditions Tangram Free and the Tangram Privacy & Cookie Policy, available at the following link (jointly, the “Terms & Conditions”). By consenting to the use of our Free Services through clicking the Tangram consent boxes for the Terms & Conditions Tangram Free and the Tangram Privacy & Cookie Policy, the Customer has accepted to adhere to our Terms & Conditions. We may from time to time change and adapt our Terms & Conditions and publish them on our website, without giving the Customer specific notice thereof. The Customer accepts any version of, and is bound by, our Terms & Conditions that are applicable at any given time.
3. Free Services expand_more expand_less
We will encode the Customer’s video content (the “Content”), by simultaneously using peer-to-
peer technology applied by Tangram’s own processing network members (the “Agents”). The
Customer’s Content, sent through our website to Tangram’s servers (the “Tangram Hub”) will
be split into various fractions and each Agent only receives one fraction per Content to encode.
The simultaneous encoding activity by multiple Agents will guarantee a faster, more efficient
and safer encoding service as each Content will only be encoded partially by any one Agent.
The Agents will encode the fragments and send them back to the Tangram Hub. After having
received all the fragments from the Agents and after having performed quality checks on the
Content, Tangram will send out the fully encoded Content back to the Customer, by sending
it/him/her an email to the email address provided by the Customer. The email contains an
activation link that allows the Customer to download the Content. The Customer is aware and
accepts that any person in possession of the email address provided by the Customer to
Tangram may access the encrypted Content through the activation link. For our encoding Free
Services, we use our servers and have also rented additional server capacities from third-party
providers (see hereto in our Privacy & Cookie Policy). All of your Contents are transferred
exclusively in encrypted form.
The activation link sent to the Customer by email is only valid for a time frame of 3 to 24 hours,
based on the available capacity of the Tangram Hub at any given time. After that, the Content
will be automatically cancelled from the Tangram Hub. Given that Tangram will provide its
free Services contemporarily to various Customers, Tangram may limit the size of Content
acceptable for encoding at any given time.
4. Support & Maintenance expand_more expand_less
Tangram is under no obligation to provide maintenance and support services for its Customers.
We will endeavor to answer all requests addressed to Us by email but will be under no
obligation to do so. Should a Customer face any problem in downloading its/his/her Content,
it/he/she would be well advised to contact Us within the timeframe for downloading indicated in
the email sent to the Customer, in order to avoid cancellation of the Content.
We constantly update and improve our systems in order to improve the quality of our Free
Services. Necessary maintenance services which might temporarily impair our Free Services
will be published from time to time on our website.
5. (Intellectual) Property Rights expand_more expand_less
The Customer acknowledges and confirms that Tangram and any potential licensors own and
retain all rights, title and interest in and to any and all worldwide intellectual property and
proprietary rights in relation to the Free Services, the Tangram Hub, the App and any software
and algorithm Tangram or any of its affiliated companies or persons (the “Affiliates”) may have
created, developed, discovered or invented from time to time, including, but not limited to, all
licenses, copyrights, patent rights, trademarks, know-how, data, inventions, algorithms,
calculations, software programs and trade secret rights. The Customer further acknowledges
that it/he/she shall have no rights with respect to any of the foregoing other than the rights of
use expressly set forth in our Terms & Conditions.
Tangram acknowledges and confirms that the Customer, its/his/her potential licensors or any
third party for or on behalf of which it/he/she makes use of our Free Services, owns and retains
all rights, title and interest in and to any and all worldwide intellectual property and proprietary
rights in relation to the Content sent to the Tangram Hub. The Customer hereby confirms to
have all permissions and authorizations by any third party in relation to the use of the Content
and the use of our Free Services for the encoding of such Content. Tangram expressly declines
any and all responsibility to the Customer or any third party regarding the ownership of, or
authorization to use of, the Content.
Tangram may use the Customer’s data and Content in anonymous form (not revealing the
Customer’s identity and not revealing the Content itself) to improve and market its Free
Services in newsletters or other media to new Customers and the Customer expressly consents
to Tangram’s right to use of data and Content for this purpose.
6. Use of Free Services expand_more expand_less
If the Customer is an individual, he/she may use the Tangram Free Services if he/she is at least
16 years old. Tangram reserves the right to make inquiries and ask the Customer for proof of
age, should it have any doubt as to the age of the Customer. Should the Customer not answer
any such requests by Tangram, Tangram may refuse to provide Free Services to the Customer.
The Customer is aware that Tangram will provide Free Services contemporarily to various
Customers and may allocate usage limits to its Customers as it deems fit in its own discretion.
The Customer shall use the Free Services in a proper way and exclusively for the purpose
described under Section 1 . The Customer shall refrain from interrupting, disturbing or
otherwise interfering with the provision of Free Services by Tangram, in line with our Terms &
Conditions.
7. Prohibited Content expand_more expand_less
By consenting to our Terms & Conditions, the Customer acknowledges and confirms that
it/he/she will not send to the Tangram Hub Content to the use of which the Customer is not
authorized for any reason, or which feature or contain (in Tangram’s sole discretion) any of the
following:
• defamatory, libelous or slanderous content in relation to in real life existing persons or
entities;
• child pornography;
• content of hate speeches or any advocacy of national, racial or religious hatred that
constitutes incitement to discrimination, hostility or violence whether or not prohibited
by any law or regulation (being solely permitted if featured in motion picture movies,
documentaries or other videos of artistic or informative value);
• grossly obscene or unlawful content (being solely permitted if featured in motion picture
movies, documentaries or other videos of artistic or informative value);
• any (a) malicious software, such as viruses, adware, bots bugs, rootkits, spyware, Trojan
horses or any other malware or cookies that may be used to compromise, copy or spy on
the security, functionality or confidentiality of the Tangram Hub or are used to
jeopardize or cause harm in any way to any of the receiving hardware and software of
Tangram and (b) any form of auto-responders or spam; and
• in general content, which infringes, violates or misappropriates any third-party rights or
any applicable laws or regulations.
The Customer is solely responsible and liable for the Content and Tangram expressly declines
any and all responsibility to the Customer or any third party regarding the Content.
8. Limitations and Changes of Free Services; Disclaimer and Liability expand_more expand_less
Tangram reserves the right to alter, modify, temporarily suspend or discontinue the Free
Services at any time and for any reason, and the Customer shall have no right to indemnification
of any kind for Free Services not completed.
The Customer is aware and consents to Tangram’s right to delete at any time and for any reason
any data and Content provided by the Customer that is stored on Tangram’s system or servers,
and Tangram expressly declines all responsibility in this respect. It is in the sole responsibility
of the Customer to keep copies of the Content provided to Tangram, and only provide Tangram
with copies of the Content.
The Customer is aware that Tangram Free is a beta service version offered to Customers for
trial purposes and is provided “as is” without any warranty of any kind in relation to the
Free Services, whether express or implied, oral or written.
By consenting to our Free Services, the Customer accepts any risk involved in using the Free
Services and waives any rights it/he/she might have in this respect. Although applying best
efforts to protect the Customer’s Content and to provide excellent and correct Free Services to
the Customers, Tangram also declines any and all responsibility or failures in the Free Services,
for Free Services not timely, fully or correctly completed and for unauthorized access, breach of
firewalls or hacking by any third party of the Content.
Tangram shall in general in no event be held liable or responsible for any direct, indirect or
consequential damage, loss, harm, injury, fraud or other disadvantage or negative consequences
of any kind, suffered by the Customer or any party represented by it/him/her or any third party,
in relation to the Free Services provided by Tangram and/or the Content provided by the
Customer.
9. Confidentiality expand_more expand_less
Without prejudice to the foregoing, Tangram and the Customer shall keep confidential, shall not publish or otherwise disclose and shall not use directly or indirectly for any purpose (except as stated otherwise in our Terms & Conditions) any information received by the other party or its/his/her respective Affiliates in relation to the Free Services and Content, provided that the foregoing shall not apply to any such information that is required to be disclosed by law, order or regulations of any governmental authority or to establish or enforce any rights under our Terms & Conditions.
10. Term and Termination expand_more expand_less
These Terms & Conditions Tangram Free shall be valid and applicable to the Customer as of
the moment of its/his/her clicking the “I consent” boxes to our Terms & Conditions on our
website, until the termination of the Customer’s use of our Free Services.
Tangram and the Customer may terminate the Free Services at any time for any reason and with
immediate effect, by notifying the other party by email.
11. Violation of Terms & Conditions expand_more expand_less
In the event of the Customer violating or threatening to violate any of the provisions of our Terms & Conditions, Tangram reserves the right to (a) immediately suspend the Free Services by blocking, removing and/or deleting the Customer’s Content from its servers, (b) investigate and research any suspected wrongdoing by the Customer, and (c) claim damages from the Customer for any claims, liabilities, losses, damages and/or expenses it might have or be threatened with.
12. Notice & Take Down of Content expand_more expand_less
Tangram shall immediately inform the Customer of any notice & take down request brought to its attention by any third party regarding contested or alleged intellectual copyrights of the Customer’s Content. Tangram reserves the right to suspend its Free Services and block the Content from Tangram’s servers at its own discretion; it shall not be obliged to verify the claims of potential third-party rights regarding the intellectual property rights of the Content.
13. Indemnity expand_more expand_less
The Customer shall hold Tangram harmless from, and indemnify it against, any and all claims, liabilities, losses, damages and/or expenses brought against Tangram or any of its Affiliates by any third party and arising out of or in connection with the Content provided or the use of the Free Services by the Customer or the violation of these Terms & Conditions, regardless of any wrongdoing on the part of the Customer or the substantiation of any such claim brought forward against Tangram.
14. Miscellaneous expand_more expand_less
a. Privacy & Cookie Policy
Please refer to our Privacy & Cookie Policy published on our homepage [include link here].
b. Jurisdiction
All disputes arising out of or in connection with these Terms & Conditions Tangram Free shall
be submitted to the exclusive jurisdiction of the courts of Milan, Italy.
c. Governing Law
These Terms & Conditions Tangram Free shall be governed in all respects, including validity,
interpretation and effect thereof, by Italian law, without regard to principles of conflicts of law.